- All incoming and outgoing correspondence from owners and service providers is managed.
- At the request of the Board, notices and special mailings will be prepared and mailed to owners.
- Hard copies of all files are maintained and stored.
- All maintenance requests are processed and monitored through a work order system.
- Routine requests are forwarded to the appropriate vendor for handling.
- Non-routine and special requests are forwarded to the Board before proceeding.
- At the request of the Board, obtain up to 3 bids on any project over $1,000.00.
- Monthly “Work Order History Report” is mailed to all Board members upon request.
You will be assigned a client representative who will supervise your community as follows:
- Supervise all activities and duties listed beforehand.
- Correspond with Board members on a daily basis via phone, fax, e-mail and mail.
- Act as a liaison between the Board and all other parties.
- Attend Board and Membership meetings at the request of the Board.
- Perform site visits at the request of the Board, and report on any findings.
- Supervise all contracts, including regular service providers, general contractors, utility companies and insurance policies.
- Negotiate contracts upon request and approval of the Board. (Manger will not hire or fire service providers without Board approval)
- Inform and copy the Board on important correspondence from owners and service providers.
- Advise the Board of new developments in the industry and law compliance issues.
- Prepare sample agenda for monthly meetings.
- Coordinate with attorney on legal issues.
- Coordinate with insurance claims office if a claim is filed.
- Manager or assistant manager is available via voicemail pager 24 hours a day, 7 days a week for maintenance emergencies.
- Our website www.c7properties.com will be setup with a unique access ID and password for your homeowners.
- The Association’s Governing Documents, Maps and Minutes will be listed on this site and downloadable by your residents.
- Homeowners can pay their dues via credit card online, for a nominal fee.